Case Studies

PeaceHealth: How A Secure Cloud Program Enhanced Healthcare Collaboration

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Moving from risk to opportunity PeaceHealth—a major healthcare provider in the Northwest region of the United States—decided to move their applications and services to the cloud. Their goal was threefold: increase accessibility to clinical and administrative applications, enhance collaboration among clinicians, and lower operational costs. But like any highly-regulated healthcare provider, they couldn't miss a beat in protecting clinical research, business data—and most of all—patient records. PeaceHealth knew what they wanted to do, but they needed a strategic partner to ensure the migration would be secure and HIPAA compliant. That's when they came to us. Embracing identity-centric security Bringing Edgile's deep Fortune 500 experience in identity and access management (IAM) and governance, risk and compliance (GRC), we partnered with PeaceHealth to develop a custom security governance solution. Our advice? A strategy-first approach aligning PeaceHealth's business goals with identity management to mitigate the risk of cyber security breaches. Remediating shadow IT Edgile's discovery process revealed a large shadow IT operation: hundreds of SaaS and third-party cloud applications were being used by clinicians and administrative staff without a clear IT governance mandate. But that's not unusual. The newfound visibility into their uncontrolled applications enabled PeaceHealth to take proactive steps—controlling access to applications and mitigating risk. PeaceHealth is a nonprofit Catholic health system offering care to communities in Washington, Oregon and Alaska. PeaceHealth has 16,000 caregivers, a multi-specialty medical group practice with more than 800 physicians and providers and 10 medical centers. Challenge Provide a community of 27,000+ healthcare workers secure access to cloud-based applications. Solution ● Strategic roadmap for secure identity governance ● Microsoft Enterprise Mobility + Security ● SailPoint IAM Result ● Achieved millions of dollars in operational savings through cloud efficiencies and automated workflows ● Provided clinicians with easy and secure anytime access to patient data and healthcare records from any device PeaceHealth: How a secure cloud program enhanced Healthcare collaboration HEALTHCARE CASE STUDY Cloud • IAM • Shadow IT

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